Clauven (“we,” “our,” or “us”) is committed to protecting your privacy, being transparent about how we handle data, and building a product and culture that are inclusive and accessible.
This page includes:
- Privacy Policy
- Cookies Policy
- Our Commitment to Diversity, Equity, and Inclusion
- Accessibility Statement
Privacy Policy
What Data We Collect
When you contact us by email, we process your email address, the content of your message, and any information you decide to provide. This information is used only to respond to your request and continue the conversation if needed.
Like most websites, our hosting provider automatically records some technical information such as your IP address, browser type, and the date and time of your visit. These server logs are used to maintain security and are typically deleted after about 30 days.
We may also use Google Analytics 4 to help us understand how our website is being used. If enabled, Google Analytics collects anonymized IP addresses, browser and device information, pages visited, and visit times. This information is used only to improve the website. Analytics cookies are placed only if you give consent through our cookie banner. Data from Google Analytics is usually retained for 14 months, and some processing may occur outside the European Economic Area with standard safeguards applied by Google.
How We Use Your Data
We use your information to reply to your inquiries, to keep our website secure and functioning, and, where you have given consent, to analyze website usage through Google Analytics. In some cases, we may retain correspondence that relates to ongoing business discussions or contractual matters. We never sell or rent your personal information to third parties.
How Long We Keep Data
Emails are normally deleted within twelve months. However, if a conversation relates to ongoing business, contractual, or record-keeping needs, we may retain it for up to six years. Server logs are typically held for around thirty days by our hosting provider. Analytics data, when collected, is retained for the period configured in our Google Analytics account, usually fourteen months. After these periods, data is securely deleted or anonymized.
Your Privacy Choices
You have the right to request access to your data, to correct it if it is inaccurate, and to ask for it to be deleted. You may also withdraw your consent for analytics cookies at any time by changing your preferences in our cookie banner. To make a request, contact us at privacy@clauven.com.
Cookies Policy
This website uses cookies to provide a reliable browsing experience and to help us improve functionality.
What Are Cookies?
Cookies are small text files stored on your device. They usually include the website name and a unique identifier, and they allow the site to recognize your browser or device on later visits.
How We Use Cookies
We use session cookies that ensure the website works properly and loads efficiently. With your consent, we may also use Google Analytics cookies to understand how visitors interact with our site and to identify areas where we can improve.
Current Analytics Cookies (GA4)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Distinguishes users for analytics | 2 years | |
| _gid | Distinguishes users for analytics | 24 hours | |
| _ga_<container-id> | Persists session state in GA4 | 2 years |
Managing Cookies
You can manage your cookie preferences through our cookie banner, where you can choose to accept all, reject all, or manage preferences. You can also delete cookies directly in your browser settings. If you block all cookies, some parts of the website may not function as intended.
Our Commitment to Diversity, Equity, and Inclusion
We believe diversity is a source of strength and innovation. At Clauven, we welcome different backgrounds, perspectives, and experiences, and we work to create an environment where everyone feels included and valued.
Our goal is to build a culture based on fairness, respect, and opportunity, where collaboration thrives and people can bring their full selves to work. Inclusion is not just the right thing to do—it is also how we unlock creativity, growth, and long-term success.
Accessibility Statement
We want our website and services to be usable by as many people as possible. Accessibility is a priority for us, and we are committed to making continuous improvements so that all users can benefit from what we build.
We design with clarity and usability in mind, we strive to remove barriers where we find them, and we welcome feedback to help us do better. If you encounter any difficulty using our website or have suggestions for improvement, please contact info@clauven.com. Every suggestion helps us make Clauven more open and inclusive.
Updates to This Page
We may update these policies from time to time. Any changes will be posted here with a new “Last updated” date.
Last updated: 13 September 2025